Customer Service

Shipping

All products are handcrafted and made to order.  Packages will be shipped within TWO weeks via USPS. If you need an item sooner, please use the contact page to submit your request with SPECIAL REQUEST in the subject line. 

Custom Requests & Sales Items

All sales are FINAL - No refunds, store credit, or exchanges.

Repairs

Ansley Kornegay Designs products are all handcrafted. Please handle products with care. If you are in need of a repair, please send a message through the contact page with REPAIRS REQUEST in the subject line. I will respond as soon as I am able with further details.  

Return Policy

I do hope you love your piece but if you are not satisfied, you may return your item within 7 days for store credit. The items should be in good condition with tags included.

Customers are responsible for shipping charges but I can make special arrangements for local customers. 

All returns are subject to approval. Please send me a message through the contact page with RETURN REQUEST in the subject line. I will respond as soon as I am able with further details. 

This return policy does NOT apply to custom requests or sale items. 

Contact

I would love to talk to you! Contact me by using the Contact Form. The message will go directly to my email inbox and I will respond to you as soon as I am able.

If you are interested in bulk and wholesale purchases please use the Contact Form using WHOLESALE in the subject line.